100% Customer Satisfaction Policy:
Your satisfaction is our top priority and we strive hard to offer you the best quality and prices on our products. Should you experience any problems or concerns, please contact us immediately.
For Items shipped within the United States:
Items must be unused and in new condition to be accepted as a return. Full refunds will be available for 15 days from the day you receive your order. In order to refund an item, you must contact us immediately at email@example.com and request a RMA (Return Merchandise Authorization) number.
You are responsible for all shipping costs incurred for your order and any costs associated with returning the items. You must send your item using a reliable carrier that offers tracking. It is recommended you insure your product, as you will be responsible for ensuring that the items reach us safely in their original condition.
Issuance of Credit:
All returns will be credited to the original form of payment. You will receive an e-mail notification upon the completion of return processing. Please allow 5-7 business days for us to process your return once we receive the item.
Refunds will not be issued on products that have been damaged in any way before arriving at our Service Center. On certain items, including but not limited to, Headdresses and Headbands we cannot accept returns on opened and/or used products.
Please use original packing to ensure the safety of your item.
We reserve the right to deny a refund to anyone, if we determine the return to be invalid for any reason.
Our mailing address for Returns and Payments via Money orders/Certified checks:
PO Box 234
Shrewsbury, MA 01545